AUSTINS SELF SERVICE GUEST HOUSE

AUSTINS SELF SERVICE GUEST HOUSE

We are open for business. Our property has a self check-in procedure with no requirement to interact with reception staff. New sanitisation measures are also in place to ensure our safety, including hand sanitiser at the entrance.

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Coronavirus - Keeping our Guests Safe


Sanitising liquid at the entrance of each property for guests to use.


In house laundry utilising OTEX disinfectant technology on our washing machines. The technology is used in hospitals and care homes as it kills 99.9% of bacteria and viruses. 


Our housekeeping are wearing gloves and using protective PPE to keep both our guests and themselves safe. 


Our housekeeping team are using commercial chemicals which kill viruses including Covid-19. 


Contactless check-in using pin codes for entry means you don’t need to interact with any members of staff. 


Full sanitisation of rooms after check-out, utilising chemicals which kill the virus. 


Once checked in, our teams will not enter your accommodation. Should you need anything delivered we will coordinate with you directly as to how this will be done. 

Our Highlights and Features

Great Location
Walk out the door and you're just 3 minutes away from the Principality Stadium, 5 minutes from Cardiff Central train station and a stones throw away from Cardiff Castle.
Self service
No keys, no hassle! With our pin code access system checking in and out has never been so easy. 
Tea & Coffee
Each room features tea and coffee making facilities so you can unwind after a busy day exploring the city.
Family suite available
We offer a spacious family suite with a double bed and three singles, an equipped kitchenette and two bathrooms.
24/7 emergency support
We have a team member on site every night for out of hour emergencies. 
Free WiFi
Unlimited Free WiFi in every corner of the hotel, for all your facebooking needs.

Frequently Asked Questions

Whats the difference between a en-suite room and a superior room?

We have multiple rooms that have en-suites including double rooms and twin rooms. But our superior rooms are larger in terms of living space and have an equipped kitchenette which has a fridge/freezer, toaster, kettle and microwave.

Is there anywhere can I park my car?

Parking is available on Fitzhamon Embankment and is pay and display. Please make sure to park on the side closest to the river as the other side is for residents only. The price is £9.60 per day which runs from 8am to 6pm. Outside of this time parking is free. Or there is Sofia Gardens Car Park, which is just a 10 minute walk back to Austins.  The postcode for this car park is: CF11 9JU. There is also some free parking available on nearby streets which is subject to availability. Please always make sure to check signs for rules and re

When will I receive my check in information?

We send all your check in information including your allocated room number and pin code a day prior to your arrival. On the day of your check in, we will send you a text message confirming your room is ready for you. Once you receive this text you're free to check in at your convenience. 

Is there anywhere to leave my luggage before or after the check-in/check-out times?

Yes! We are happy to hold your luggage in our office which is located just a 2 minutes walk from Austins. Luggage left with us before check-in is free of charge. We can hold luggage until 2pm for £2.50 and until 5pm for £5.00 after you've checked out. Please come to our office located at: The Anchorage Guest House, 45-47 Fitzhamon Embankment, Cardiff, CF11 6AN. 

Get In Touch

Contact Us

Please contact us if you have any questions or special requests

Phone:
02921051510
Email:
Austinsguesthousecardiff@gmail.com
Booking
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Trip Advisor:
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Address:
United Kingdom, Cardiff, 11 Coldstream Terrace, Cardiff